Model Context Protocol (MCP)

Connect Automatically to your favorite AI agents like Claude, providing them with real-time access to your bots, analytics, and customers.

What is MCP?

The Model Context Protocol (MCP) is an open standard that enables AI models (like Claude) to securely interact with external data and tools. By using the Automatically MCP Server, you can give your AI desktop agent the ability to "see" your Automatically dashboard data.

Use Cases

• Summarize Analytics: Ask Claude to generate a weekly report from your bot analytics.
• Support Drafting: Let an AI agent draft replies to pending escalations.
• Customer Insights: Search for specific customer activity using natural language.

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Getting Started

1. Generate an API Key

To connect to the MCP server, you'll need a personal API key:

1. Log in to your Automatically Dashboard.
2. Go to Settings > Developers.
3. Click Generate Key (or use your existing key).

Security Note: Your API key grants full access to your organization's data. Never share it publicly or commit it to version control.

2. Configure Claude Desktop

The easiest way to use MCP is through the Claude Desktop application.

1. Open your Claude Desktop configuration file:

   • macOS: ~/Library/Application Support/Claude/claude_desktop_config.json
   • Windows: %APPDATA%\Claude\claude_desktop_config.json

2. Add the Automatically server to the mcpServers object:

{
  "mcpServers": {
    "automatically": {
      "command": "npx",
      "args": ["-y", "automatically-mcp"],
      "env": {
        "AUTOMATICALLY_API_KEY": "your_api_key_here",
        "AUTOMATICALLY_API_URL": "https://api.getautomatically.com/api"
      }
    }
  }
}

3. Restart Claude Desktop. You should see a 🔨 icon indicating that the Automatically tools are available.

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Available Tools

The Automatically MCP Server provides several tools for your AI agent:

| Tool Name | Description | |-----------|-------------| | list_bots | List all AI agents in your organization. | | get_bot_analytics | Fetch performance metrics for a specific bot. | | list_customers | View recent customer activity. | | list_escalations | See support requests that need human attention. |

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Direct API Access

If you prefer to build your own integration, you can use the same API key in the X-API-Key header for direct HTTP requests:

curl -X GET "https://api.getautomatically.com/api/bots" \
     -H "X-API-Key: am_your_key_here"