Automatically Docs

Running Promotions in the Chat

Automatically doesn't just answer questions—it can also help you sell more products by showing special offers or "Ads" directly inside the chat window.

Adding a Promotion

You can set up a special promotional banner that appears to customers while they are waiting for a response or just browsing the chat.

Inside the Settings for your bot, look for the Promotions section:

  1. Enable Promotion: Turn the feature on or off.
  2. Title: Use a catchy hook like "Spring Sale: 20% Off!"
  3. Subtitle: Give a bit more detail, like "Use code SPRING20 at checkout."
  4. Promotion Image: Upload a nice photo of the product you are promoting.
  5. Link URL: Decide where the customer should go when they click the ad (e.g., your sale page).

Why Use Promotions?

Promotions are a non-intrusive way to grab a customer's attention while they are already engaged with your brand. It's the perfect place to highlight:

  • New product launches.
  • Limited-time discount codes.
  • Important company announcements.
  • Newsletter sign-up links.

Was this helpful?

Reach out to support if you need assistance or are stuck.

Contact Support